Make sure you check your child’s night light this evening. Skip Hop, a baby product brand, has recalled its Moonlight & Melodies nightlight soothers. The USB wall adapter can break and pose an electrical shock danger. The United States Consumer Product Safety Commission reports there has been at least one incident of electrical shock.
The night lights were sold at Babies R Us, Buy Buy Baby, Target, Skiphop.com, Amazon.com, and other retailers in the United States and Canada. They were sold between July 2016 and August 2017 for about $40. The soothers are in the shapes of an owl and an elephant that play nature sounds and project images. About 130,000 units are affected with a faulty USB adapter.
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Since our founding, Skip Hop’s operations have been guided by a strong commitment to the producing quality products. After recently receiving feedback from a small number of parents, we discovered the UL-certified USB wall adapter to the owl and elephant models of our Moonlight & Melodies Nightlight Soothers could pose a potential safety risk if part of the adapter fragments when unplugged from the wall. One-piece cord adapters sold prior to July 2016 are not affected. Skip Hop is issuing a voluntary product recall on the USB wall adapter for owl and elephant models of our Moonlight & Melodies Nightlight Soothers in the following countries: United States, Canada, Aruba, Barbados, Cayman Islands, Haiti, Mexico, Nicaragua, Puerto Rico, and Uruguay. We encourage consumers who purchased this product between July 2016 and August 2017 to immediately stop using their product until they receive their replacement adapter. Consumers can return the USB wall adapter and order a free replacement by following the instructions on our website (www.SkiphopRecall.com), emailing our customer service team at firstname.lastname@example.org or calling 888-282-4674 from Monday to Friday, 9:00 AM ET to 5:00 PM ET. We sincerely apologize for any inconvenience this may have caused our consumers and appreciate their understanding in this matter.
Skip Hop said in a statement, “This is an isolated issue which only affects the USB wall adapter, not one-piece cord adapters,” but customers should immediately stop using the night lights and contact Skip Hop. Unfortunately, adapters cannot be returned or replaced at retail locations, but you can order your replacement USB here. To contact Skip Hop by email, go to email@example.com, and to call Skip Hop, dial 888-282-4674. Customer service is available Monday through Friday, 9 a.m. to 5 p.m. EST.
Skip Hop also said in the statement, “We sincerely apologize for any inconvenience this may have caused our consumers and appreciate their understanding in this matter.”
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