Sadly, Netflix is no stranger to scams. Users of the popular online streaming service have been targeted by several scam artists in recent years, but the latest Netflix email phishing scam might be the most scarily convincing one yet.
Police are warning Netflix users to be on the lookout for an email that claims that your billing information could not be validated and warns that if the company does not receive a response within 48 hours, your account will be suspended. Then, the email prompts you to “restart your membership” by clicking on a link to update your personal information, including credit card numbers. Authorities say this is not a legitimate email coming from Netflix; instead, it’s a phishing scam that could potentially lead to your bank account and even your identity being compromised. If you do receive an email like this, police say you should close it without clicking on any links.
As for Netflix, the company reminds users on its website that it never asks its customers for any personal information over email. Though Netflix does sometimes ask customers to update their account information, it will use a link to the official website. Luckily, there’s a pretty easy way to check to see if the link does indeed connect to the Netflix site.
“If you’re unsure about a link in an email, you can always hover your cursor over the link to see where it directs in which you can see the real linked web address at the bottom of most browsers,” the company said.
In the meantime, if you want to check the true status of your account, go directly to the official Netflix website like you normally would and log in from there. Let’s keep our accounts and our identities safe!
h/t USA Today