You'd think that by 2016, ordering online would be seamless--what you see in the photo on the website should be what arrives on your doorstep. But Suzanne Bradish of Southeast England was surprised when the on-sale spring flower bouquet she treated herself to arrived as a gathering of spring onions.
Thanks for the flowers substitution @sainsburys ! pic.twitter.com/6rhZqDmTtU— Suzanne Bradish (@SuzanneBradish) February 29, 2016
Thanks for the flowers substitution @sainsburys ! pic.twitter.com/6rhZqDmTtU
She tweeted at Sainsbury's, the supermarket from which she purchased the online item, and the post quickly garnered attention. According to Telegraph.co.uk, the company issued one of the world's wittiest replies in response:
“Lettuce apologize for our eye-watering mistake...we’re springing into action and have already spoken to the customer who really knows her onions."
To make up for their gaffe, the company sent Bradish a beautiful bouquet, which we'd guess not only looked prettier but also smelled better than the original shipment.
Aww. You shouldn't have @sainsburys ! pic.twitter.com/UJtCGlVOMu— Suzanne Bradish (@SuzanneBradish) March 2, 2016
Aww. You shouldn't have @sainsburys ! pic.twitter.com/UJtCGlVOMu
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